At Barefoot Gardening ("we", "us", "our"), we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard any information you provide when you visit our website or engage our services.
1. Who We Are
Barefoot Gardening is the data controller for the personal data collected through this website.
2. What Data We Collect
We may collect and process the following categories of personal data:
- Identity data — your name, as provided in enquiry forms or service agreements.
- Contact data — email address, telephone number, and postal address.
- Transaction data — details of services purchased and payment records.
- Technical data — IP address, browser type, operating system, and pages visited, collected via cookies.
- Marketing preferences — your preferences for receiving marketing communications from us.
3. How We Collect Your Data
We collect data through the following means:
- Directly from you when you complete an enquiry form, request a quote, or correspond with us by email or phone.
- Automatically via cookies and similar technologies when you browse our website.
- From third parties such as analytics providers (e.g. Google Analytics).
4. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide our gardening services.
- To process payments and manage our business relationship with you.
- To send service-related communications, including appointment reminders and invoices.
- To improve our website and services through anonymised analytics.
- To send marketing communications where you have opted in to receive them.
- To comply with legal and regulatory obligations.
5. Legal Basis for Processing
We rely on the following legal bases under the UK GDPR to process your personal data:
- Contract — processing is necessary to fulfil a contract with you or to take steps at your request before entering into one.
- Legitimate interests — processing is necessary for our legitimate business interests, such as improving our services and preventing fraud.
- Consent — where you have given us clear consent to process your data for marketing purposes.
- Legal obligation — where we must process your data to comply with the law.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy. Client records are retained for six years following the end of our business relationship to comply with tax and legal requirements. Marketing data is retained until you withdraw your consent.
7. Cookies
Our website uses cookies to distinguish you from other users, improve your experience, and analyse website traffic. You can control cookie settings through your browser at any time. By continuing to browse our site, you consent to our use of cookies in accordance with this policy.
We use the following types of cookies: strictly necessary cookies (required for the site to function), analytics cookies (e.g. Google Analytics), and preference cookies (to remember your settings).
8. Third-Party Sharing
We do not sell or rent your personal data to third parties. We may share your data with trusted service providers who assist us in operating our business — including payment processors, accounting software, and email providers — all of whom are bound by confidentiality agreements.
We may also disclose your data if required by law or to protect our legal rights.
9. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data in certain circumstances.
- Object to or restrict our processing of your data.
- Request portability of your data in a structured, machine-readable format.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact our Data Controller:
Barefoot Gardening
Flat 8, 55A Seabrook Road, Folkestone, Kent, CT21 5QE
barefootgardeningcompany@gmail.com+44 (0) 7908 722 008